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FAQs
Review our Frequently Asked Questions section below for answers to our users most common questions.
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Frequently Asked Questions
See below for answers to our most commonly asked questions.
All classes in which you are enrolled will appear on your Student Dashboard. Login to your account and click on "My Dashboard" to view all of your course content and progress in each course.
Our courses and learning path bundles are not offered for graduate or undergraduate course credit. However, all of our courses are being submitted for Category 1 continuing education credits (CEUs) for Genetic Counselors. The exact CEU value/amount will be listed within the course information. If courses are bundled into a certificate the total amount of CEUs is dependent upon the number of courses in the bundle and CEU credits offered per course. This information is clearly listed on the Learning Path page.
A course is a stand-alone learning experience in a particular content area. Learning paths are a bundle of courses designed to create a concentration of learning in a particular subject area. Upon completion of a bundled learning path, you will be issued a non-credit certificate of completion of that learning path.
Our courses are being released on a monthly basis (rolling release) but may be included within a bundle that is available for purchase today. If you register for a learning path, you will have access to each course within that path upon its release. You will be notified via email (and will have access to all of the course content in your student dashboard) once your course is available for completion.
All of our course sales are final, but you do have up to 2 years to complete your course.
Some courses will have a termination date for obtaining Continuing Education Credits which will shorten your access period to less than 2 years. These dates will be clearly listed prior to enrollment.
Please contact us with any extenuating circumstances.
If you pre-register for a course, you are paying for that course before the course has started. Most of our courses will be offered for pre-registration a few weeks prior to their start date. Once the course is "live" you will receive an email and the course content will show up in your student dashboard.