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FAQs
Review our Frequently Asked Questions section below for answers to our users most common questions.
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Email
Unable to find an answer to your question? Email us at [email protected].
Frequently Asked Questions
A course is a stand-alone learning experience in a particular content area.
Learning paths are a bundle of 5 courses designed to create a concentration of learning in a particular subject area.
All classes in which you are enrolled will appear on your Student Dashboard. Login to your account and click on "My Dashboard" to view all of your course content and progress in each course.
Our courses are being released on a monthly basis, but may be included within a bundle that is available for purchase today. If you register for a learning path, you will have access to each course within that path on your student dashboard once it is released.
If you pre-register for a course, you are paying for that course before the course has started. Most of our courses will be offered for pre-registration a few weeks prior to their start date. Once the course is "live" you will receive an email and the course content will show up in your student dashboard.
Our courses and learning path bundles are not offered for graduate or undergraduate course credit.
You have access to your courses for two years from your purchase date.
Some courses will have a termination date for obtaining Continuing Education Credits which will shorten your access period to less than 2 years. These dates will be clearly listed prior to enrollment.
All of our courses are being submitted for Category 1 continuing education credits (CEUs) for Genetic Counselors. The exact CEU value/amount will be listed within the course information. The CEUs for a Learning Path are based upon the courses within that bundle. This information is clearly listed on the Learning Path page.
All of our course sales are final. Please contact us with any extenuating circumstances.